Rental Programs Case Study

Los Angeles Pierce Community College

  • About 25 percent of students elected to lease rather than purchase books.
  • Some 45 percent of those who leased failed to return the book at the end of the semester, and the bookstore was unable to recover the deposit from 20 percent of those who did not return their book(s).
  • So, out of 100 students in a given class, 25 would lease, 11 would fail to return the book, and three would not pay the deposit and fees. *

*The College Store, Rental A Case Study, July/August 2004